Our loan officer was Mr. Bobby Nichols. We began our home buying process with lots of prayers. We asked God to please let our file fall into the hands of someone who was patient, kind, knowledgeable and had a genuine care for people. Our initial application went out to 6 lenders. The first lender called and the conversation was over as quickly as it began. We waited for something better to come along and received a call from First Signature Lending. Although still a bit shaken by the harsh response of the previous lenders, I couldn't help but feel comfortable with Bobby. I was impressed that he even had the time to listen to our situation(Strong point #1). I thought, surely, he'll never call back. But he did! And he continued calling back every week. We were sure then that this person was an answer to the prayers we whispered a few weeks back. As we listened to his instructions as to how to deal with discrepancies and outdated information on our credit report, we started to see things come together. I was also impressed as to how patient (Strong point #2) Bobby was throughout the entire process. From calling Navient (probably 65 million times) to just silently and patiently remaining on hold while I found information that he was requesting, I always thought, "Wow, what a patient man." He could have easily hung up and had me email him the information but instead, he remained on hold, or said, "Yea!, Let's do it!" when it involved calling a third party for verification or information. I also appreciated Bobby's input when it came down to making difficult decisions. It was at those points he was more of a friend or family member than a loan officer. I still chuckle about his response when I wanted house number two...(sorry, inside joke). I was outvoted for house number two and we counted Bobby's vote! After our initial phone interview, Bobby must have sensed how stressed I was already. He promised that he will do all he can to help us achieve our dream of home ownership. He said, "If I can't do it, it's because it can't be done. I will not quit" he also promised that he will not drop out of sight and that if we were unable to qualify he would tell us directly. I appreciated that greatly. The council that we were receiving was proving to be beneficial and I knew I could depend on him. Even when things seemed impossible, Bobby's expertise came through each and every time! On August 31, 2018, we closed on our house!! Bobby did as he said, He did not quit or leave us stranded. He was the answer to the prayer we prayed ten months prior. Bobby, God sent you to help us, and thank you for listening. We absolutely couldn't have done this without you. Thank you, again and again. AAAHHHHHH!!!
Where to start...John was so incredibly helpful from the beginning of the process and made us feel comfortable with it from beginning to end. As first time homebuyers, we were unsure of how things would go, so we chose to look around at a few different places in the beginning of the process. That didn't last long though, as John was head and shoulders above the other 3 places we looked at in his service and attention to detail. We found it pretty incredible how fast he worked and we never found ourselves waiting on him in the process. Not only did he treat us like we were his only customers, but he took the time to educate us throughout the process. Overall, we can't say enough good things about John and 1st Signature and will be sending all of our friends and family his way. Thanks John!
Jeff was great to work with. We went through several scenarios getting to the home purchase and Jeff was very informative and helpful through the whole process.
Joe J Collins
Justin was a wonderful loan officer and he helped me by answering all my questions I’m so glad I got him so I appreciate all the hard work he put in helping me get my house. Thank You
Bobby was excellent to work with I highly recommend him and we are very appreciative of his quick turn around process and guidence on completing and closing our loan.
Aleks was great to work with! He explained everything along the way, and worked really hard to save us money! We would definitely call him next time!
Approximately 3 months ago, I made a simple inquiry online about my spending power to purchase a home which resulted with a slew of phone calls from Lenders from many companies. I remember one lender in particular who was not over the top and if ever genuine could be felt over the phone it was from a lender named Emerson Cruz. He answered all my many questions honestly and with such patience and knowledge, I figured my husband (the skeptical one) had to speak to this guy! Needless to say he was also impressed so we proceeded. Over the next 3 months we had over 50 calls I'm sure with Emerson who at times felt like a counselor through what could have been a stressful situation. Our home purchasing journey eventually became seamless due to the efficiency and availability of our lender to us. In many ways Emerson became part of the fam and we would genuinely consider him friend. It is hard not develop an affinity (or not) for the person that walks you thorough the process of owning your first home. In our lenders case, he was knowledgeable, efficient, available and truly had our best interest at heart. These are qualities needed in the home buying process and we were fortunate to have that. We are now enjoying our new home!
Jesse did an amazing job for us in securing this loan even though we experienced problems in processing. I would send the requested documents to processing by email and then within a day or two Jesse would ask me for the very same documents, so i would have to go through my emails, some of which were 30 pages long to locate what he needed. this happened several time so that I started forwarding the emails to him that I had already sent to Kelly. Since she did not review the documents in a timely fashion, and we had multiple requests for the same information, this became an arduous and chaotic process which was absolutely unnecessary in my view. During all of this Jesse remained very professional and persistent and if it had not been for the way he handled these problems we would have gone elsewhere. He is exactly the type of salesperson that you should want representing your company. In the beginning we asked Robin for a sales person that was clear and direct, and could get the job done, and we certainly did get that in Jesse. Thank you Jesse for all that you did for us. You are the best!
Lucinda Swinehart and Steven Baker
I was referred by Klancy Peterson. Justin was helpful and understanding through process. Some hiccups along the way (normal home buying stressors) but worked out to becoming a proud home owner. Thanks so much!
Scott was great, good information, always told the truth. Rapid responses to my questions. Made this experience so much better. Sherry Boatwright was excellent, made everything easier and gave me hope when things looked overwhelming!
Jesse was amazing he was such a pleasure to work with
I want to say what a tremendous job Jesse did getting us to close!! There were ALOT of hurdles we had to get through that were outside of our control that Jesse was able to get done and get us to the closing table!!! Thank you so much for all your hard work and dedication to get us there!!!
Great Service! Klancy answered all of our questions with clarity and was very knowledgeable. We definitely appreciate the service she provided to us.
Awesome! He really knew his stuff and was super helpful! A boon to your industry.
Jacob was very helpful and friendly.
Bobby will do what needs to be done to get your loan approved and closes very fast what more could you ask of a loan officer
Thank you for your great help and patience with our loan we appreciate all that you have done for us in making our dreams come true great guy to work with highly recommend him
Miles & Sherry Kite
We want to Thank - you for all the hard work you did for us on our loan and helping us make our dreams come true such a great guy to work with thanks again
Jesse is very knowledgeable about the loan process. He was also very attentive and personable anytime we had questions or concerns. We appreciate him and everyone involved!
To Sheri Wedmore the president of 1st Signature Lending from two very concerned clients. Thank you so much for sharing your God given faith, kindness and steadfastness, because she took the time to call us and has shown two people not only her kindness, but her soul through her faith what it means to truly give a little through a kind and precious word. Thanks to her my wife and I recovered our strength so we can make the final push on our home project and complete it. I just wish and pray that all people who say they believe and hold faith in God would start taking the time to pay attention and notice that all it takes to move someone or make a change in there spirit is by hearing a faith driven precious word. So with that being said it is truly nice to know that there are still people that can be found to offer us hope when we seek it most through maintaining our connection with God and our neighbors, when we share our testimonies.
Ryan was so good to work with. He was positive from the time I was prequalified to closing. He kept me informed every step of the way and I always felt I could call him with questions. (Which I did many times). Thank you Ryan.
Working with Aleks has been awesome! He is very Knowledgeable and he makes the home buying process painless! This guys knows everything. I would highly recommend working with him. He’s a stand up guy.
After shopping for a construction loan, we were ready to give up. Then, someone referred us to Justin. He made the process very pleasant and we closed more quickly than we had expected. He and Kelly Martin worked hard for us and I would recommend them to anyone.
Dee Dee Burnette
Justin was very kind and offered to help me even tho I can’t get a loan right now thanks
Scott Jahns and First Signature lending has been awesome to work with. Scott has been easy to get in touch with and always answers our questions. They have been so helpful in everything that has come up in the buying process.
he is a great loan officer he helped us along the way he contacted me day or night and even on the weekend with any updates to my loan progress. very professional and friendly. he got us closed on time. Highly recommend him for the adventure of building a home financing. Thanks again!
Jeff was very responsive to all of our needs during the loan process. He was very thorough in all phases of the process explaining in detail what was needed and why. I would and have recommended Jeff and 1st Signature to anyone that is in the market for a Mortgage Loan.
Andy Delp is absolutely wonderful. He was patient, friendly, thorough and just awesome! Couldn’t have asked for a nicer experience.
Aleks - was professional and knowledgeable maintained great communications. He addressed all our concerns and was able to complete the loan on time.
Kenneth L Geist
Thanks for your help.
It has been a long process and most definitely a stressful one. However, Kelly has helped a lot in regards to getting our loan finalized. Kelly kept communication with me, was consistent and efficient. Even after hours she was keeping me updated and working on my case. Not everyone goes the extra mile, but she did.
Jesse was great in handling my loan! He made the process as painless as possible, and was great at how to overcome obstacles. Being self-employed is challenging when it come to a mortgage, and a lot of loan officers don't seem to have the time. Also, the entire team was great to work with. Thanks! I will definitely recommend 1st Signature, and Jesse to anyone looking a mortgage. "Chip" Ralph Register
Very imformative and positive friendly and was fast to help
John Van Winkle was an amazing resource for us as first time home-buyers. Most lending companies offer similar rates, so I was looking for a company that wasn't too busy to answer some of the questions I might have as a first time home buyer. I called a couple other lenders and the response from 1st signature was definitely more welcoming. John himself was always with us every step of the process, explaining and telling us to expect upcoming things. We'd recommend 1st signature to anyone we know based on our experience with them!
Kelly has been very proactive, we are closing on a tight schedule and I can sense the urgency with which she gets things done. Additionally, she conveys a sense of enthusiasm, tempered with politeness that is all too rare today.
I can not begin to say how much my husband and I appreciate the time and effort John and Ayrn both put into our loan to make sure it closed...they were both professional and friendly and I feel went over and above to make sure the loan would happen. I retired from a bank after thirty-five years and in that time I was always telling customers that "mortgage companies" are not the way to go, well from this day forward if I get the opportunity I will refer any and all to 1st Signature and ask them to ask for John and Ayrn.
David and Jean Real
Outstanding service, professional and straight to the point. Highly recommend Ms. Peterson for any future needs and would gladly recommend her to any one seeking a loan.
Had a few issues with another lender and the whole thing fell apart. I spoke with Aleks about my previous issue with the "other guy" and he said that It shouldn't be a issue. He immediately took action, asking questions and explaining the whole process...and he got me closed on my loan in just a few weeks! Aleks I thank you and so does my family! You're the best!
Had a few issues with another lender and the whole thing fell apart. I spoke with Aleks about my previous issue with the "other guy" and he said that It shouldn't be a issue. He immediately took action, asking questions and explaining the whole process...and he got me closed on my loan in just a few weeks! Aleks I thank you and so does my family! You're the best!
Jacob is a wealth of knowledge and seems to be a great asset. His thorough explanation of the steps and requirements involved as well as the options 1st Signature offers is really helpful.
Working with 1st Signature Lending turned out to be an overall blessing. My Wife and I had an overall dream of building a home in an area that we where looking a moving to approximately 4 years ago, but could not find anything we liked within our price range. We reached out to Bobby Nichols at first Signature Lending in July of 2017. To check into getting us approved for a construction to perm loan. Long story condensed down Bobby delivered. He worked around my nursing school and work schedule without a hiccup.We had a very tight budget to work with, but even with all that between our builders and 1st Signature they went above and beyond to make our dream come true! So in the month of May I get to graduate from nursing school and watch ground be broke on our new home. I can’t wait to see the expression on my wife’s face when our home is complete and I will never forget everything Bobby and 1st Signature did for us! So I highly recommend Bobby and the crew at 1st Signature Lending to make someone else’s dreams come true too.
My family and myself are so appreciative of Jeff and his diligence in helping us get our first house! He kept us informed throughout the entire process and was able to answer all of our questions. Even when the answer wasn’t right there he found it quickly. He is very personable and definitely someone I recommend to work with!
I couldn’t have done it without her. Michaela helped me have the vision that I could actually purchase a home. She helped me through the process with almost daily communication and patience as I tried to understand what was needed to complete the loan process. Thank you, Michaela, you your guidance
Micheala was very professional and kept us updated throughout the entire process. The stressful event of purchasing our first home was made much easier thanks to Micheala and her team! We absolutely adore her and highly recommend her!
My experience with her was awesome, made my process as easy as possible. Very patient & smart, very helpful....
Michaela was an absolute pleasure to work with! Can't thank her enough for all the help she provided for my wife and I. So thank you again for everything you did for our family!
Tracy was extremely helpful during the loan process. She took the time to explain items that we needed help understanding. We were very well pleased with the progress she helped us achieve!
Michaela was always answering our emails and phone calls. Even if we had questions after hours, she was always returning our calls quickly.
Aleks did a great job working with us throughout our loan process. He is very professional, yet very personable. He said he would be available at anytime we called for any questions and stayed true to that comment. We are very happy to have worked with him and will recommend him to others.
Tammie and Adam Hinton
It was a pleasure working with Jesse. When others got involved and confused things, I would contact Jesse and he would get everything explained or corrected immediately.
I have wanted to thank Aleks every single time he has been there for me. His was the first voice I heard many months ago when we started the process of moving to Kentucky. This is not to say that the whole team that has worked with us, mainly me, has not been great Patty Schull and Luke Wilson were also great. The thing is that Aleks knew that I was semi neurotic when the processes started and by the time two homes had fallen through during inspection and one modular home would not appraise I was totally neurotic. Alek's was the one who called me personally and by thoroughly explaining every issue and answering every stupid question I had, while telling me it was not stupid kept my sanity intact. To be serious, Alek's had a calming affect on me, he has a very soothing way about him and truly makes you understand the process. He kept me well informed and if I sent him a text because my brain was playing with my thoughts he called nd brought me back into why was actually going on. Thank you Aleks, you have been a rock, now we have a new home and thanks to you and the team we are moving forward on a dream. Thanks again and God bless you!
Patty has been nothing short of professional and so easy to work with! I have already recommended 1st Signature Lending to others I know are looking to build/buy.
Kelly and Sheri are so easy to work with and made the process as easy as possible. They communicated the whole way through and any time I had questions or concerns they addressed them right away and helped me through them. I would recommend them to anyone.
Aleks was very helpful and made the whole process painless. He was concise with his explanations and everything went very well.
Hi my name is Dwayne. First of all I want to say how excited I am to be a new home owner. I had a great experience working with 1st signature leading. My loan officer Jesse was very informational and helpful throughout the whole process. He gave me lots of advice and personal pointers to a safe easy closing. I would always recommend 1st signature . Thanks for everything!
This was our second home purchase and Robin was hands down the best we have ever had. She is super quick to respond and always keeps you in the loop with what’s going on.
After several months of working with a lender that seemed to moving the goal post, God sent a new path and it was 1st Signature Lending. Thank you Bobby Nichols for listening, giving us a new strategy, and getting us closed in a little over thirty days. From start to finish, you maintained contact, helped us get what we needed, and moved the process quickly and with the highest level of professionalism. I have a midsize accounting office, and I will be sending many many more qualified potential homeowners your way. Thanks again.
Frank Gibbs and Yvette Gibbs-Mitchell
She was quick to respond and so very helpful!!
Needed a pre-approval letter in a hurry so we could submit an offer, and Scott got it done!
Loved talking with him, he sure did help us out a lot. Very nice person.
Mr. Nichols was very helpful and dedicated in working with us to help our dreams come true with the purchase of our new home. We will recommend him to our friends.
Mr. Mrs. Johnnie House
Ms. Shull was very friendly, helpful and dedicated in making true that we done every thing on our behave to complete the necessary process with the help of getting our home.
Mr. Mrs. Johnnie House
What a pleasant experience from beginning to end it was exactly what was explained to me. Follow thru was amazing!
Kent F Higham
I'm very pleased with the way he took care of me and give me all the answers that I needed and was very clear about what I have to deal with in the process of getting the loan that I needed thank you very much.
From day 1 Bobby was well understanding of what was needed of me. He was very punctual and precise. Loved the fact the Bobby said he was going to have my loan closed out by the end of March..beginning of April and that's exactly what he did! He also has a sense of humor. Great loan officer!!
Bobby has done a terrific job throughout the entire loan process! We enjoyed working with him. He really deserves a raise :-) Thank you for everything!
Perry & Brenda Jones
Deb Compton is always patient, thorough, i appreciate her as the checkpoint between the lender and the builder.
Within minutes of starting the loan process, Dylan made me feel like I was his top priority. I am looking forward to the end results.
I cannot say enough about this team! From day one we knew we had a complicated situation but Justin Wedmore had the confidence that he could get it done and he did. His no nonsense approach to everything left me feeling confident in every step of this process. We knew where we stood and if we had any questions he was available day and night to answer them. I highly recommend him and his team to anyone interested in a mortgage loan of any kind. A big thank you to Justin, Sheri, Lisa, Aryn and anyone else involved in this process. You’re all amazing!
Klancy was not only helpful, but she was very patient and willing to help me. She responded back very fast when I had questions or comments about anything. I love the help that she provides me.
Jeff made a stressful process seamless. He was always available when I had concerns to answer questions and he is very knowledgeable on the policy and procedures of the loan process. if I do this again, I would want Jeff to be my loan officer.
John was very enthusiastic throughout the whole process which kept me hopeful that we would close the loan in a timely manner.
bernard r staley
I want to say thanks to all the 1st Signature Lending team who worked with me to accomplish my financial goal. They worked really hard for me. Thank you.
bernard r staley
I was helped in a friendly manner. She was very polite and helped me in every way possible.
LASHONDA LATRICE POWELL
John and Aryn were so easy to work with. My loan closed less than 20 days after speaking with John initially. They were a great team and will be my first choice for any of my mortgage needs moving forward.
Everyone I dealt with patiently helped me through the whole process. I’m very appreciative.
Great Loan Officer
Always on top of it.
She has worked hard. And worked for us. She has been awesome. .
Alex is an oustanding loan officer. He was always accessible and willing to explain the financial figures to me. I will definitely recommend Aleks to family and friends.
Aleks did a great job for us and we are extremely happy with the service he provided us... we will definitely be future customers
Great communication. More than I expected. Very positive and upfront which I truly appreciate. Always lets me ask all of the questions that I need and doesn't act like I am bothering him. He always takes the time to go over what I need, and what he thinks I need. Great working with you so far.
Louis W Calloway
Jacob was Awesome!! He answered EVERY question I had. He returned my numerous calls and hundreds of emails immediately and his explanations were always thorough and clear. The loan processor, Tracy Barb, also worked diligently to make sure the loan process was seamless. Thank you so very much for all of your help in securing our loan!
Tracy did a great job for us.... Thanks so much!!!
Jacob Hutt along with Chris have been great. We are just excited to get in our home. They have been right their every step of the way helping us. To ensure things have been done correctly and supportive.
Jim & Kim Schilling
Working with The Team Of Jacob Hutt, Chris Eberhardt ,Doug Johnson and Patricia shull has been a wonderful experience. All have bent over Backwards to make this process as seamless and painless as possible. I would highly recommend 1st Signature lending and the team to anyone looking for a construction loan or mortgage. Thank You For all the Help, Answering the questions, Working through the paperwork and explaining everything in detail, Making us feel at ease, all in such a professional and timely manner Sincerely, Brian & Michele Heritage
Super helpful and awesome customer service!!!
Right on top of it!
Extremely personable and very professional. Outstanding communication skills and his knowledge of the process was very reassuring! Would absolutely welcome his assistance in matters such as these in the future. Would not hesitate to give a positive "word of mouth" for Justin, or 1st signature to anyone I come in contact with needing this service. Thank you very much!!!
GREAT as always!!
I loved dealing with Bobby and all the staff.. Robin, Lisa Pratt. Everyone went above and beyond the call of duty.
Great to work with!
Tracey did a great job of working with us (the sellers) on this loan.
So far, I’m very pleased with Mr. Wilson.
I want to express my gratitude for Jesse. He was the best person to work with in getting the loan we needed. My husband and I wasn’t sure how to go about getting the construction loan started and Jesse helped us through the entire process and was available at all times for my crazy questions. Lol. Thank you for everything.
John Van WInkle We wanted to follow up on your call with a review for your next clients. We were very pleased with you personally and your associates. Everything was handled professionally and was fast and accurate. You went out of your way to accommodate our needs and wants on our refinance. We appreciate you being available at any time. We highly recommend your services and thank you very much.
Charles and Caren Bailey
I had talked with 3 mortgage companies loan officers...We agreed my wife and myself that the most knowledgeable,caring and personable was Justin Wedmore.He asked us what are needs were and customized our loan to our expectations an beyond. we could have never been more happy with the end product...We also dealt with Patty Shull that also was helpful in our journey. Thank you 1st Signature for all your help..
Ronnie & Teresa Miller
This guy is courteous, realistic and to the point. He always answers all my questions with care. The home buying process is complex. Scott makes it simple.
DeDe answered all my questions and responded to all my requests in a timely and judicious manner. Couldn’t have been more satisfied.
Mark A. Brown
Our process for getting a VA construction loan was the BEST experience we have ever had! We have had no less than 4 mortgages and several refi's, and this was by far the fastest and most efficient experience yet. The VA process was tedious and involved volumes of paper, but, Bobby made it a seamless and efficient process for us. And all of this from out of state! He answered ALL of our questions promptly and we never felt neglected or forgotten. Thank you SO very much Bobby! You have helped us complete the first step to our dream/forever house. You are to be commended ~ we are very appreciative and would recommend your services to anyone and everyone wanting to refi, build or just do a mortgage. THANK YOU!! Thank you to your team also~
Jesse went above and beyond to help me out and it was a pleasure to work with him.thank you so much!
Phil was helpful from the very beginning! He was available anytime we needed to reach out to him. He gave us plenty of information and kept us informed through each step of the process. During the process of buying our house, we let everyone who we were working with know just how helpful Phil was, not only to us but our realtor as well. He was there every step of the way! More then once we had serious concerns about the finances due to our inexperience; Phil always took our phone calls, reassured us through explanation, and helped us to navigate through a complex system. We are first time home buyers and we couldn't have asked for any better customer service and knowledgeable loan originator.
Chris and Brittany Bratcher
We have thoroughly been pleased with our first time experience of home building working with Bobby, Lisa, and Robin.
This review is for Lisa Pratt. From the very beginning of the loan process she and Andy Delp were amazing. Andy was the first to help me in the loan process and I received loan approval. But the road became a long one! There were a lot of late nights for Lisa to diligently work with the Title company to get them to understand the land purchase that had occurred for our property. SHE DIDN'T GIVE UP!!!! The Team There DIDN'T GIVE UP!!! She spearheaded everything and finally got the title companies approval......with the help of those around her. She is a team player, a leader, a visionary. It takes a special person who can lead others and see the vision of their customer to make things happen. She made it happen for me. Both of us learned about patience in this journey and are better people because of it. Lisa didn't give up on the process or me! That is very important. She is a great asset to your company. Lisa not only was my Loan officer/advisor...she became my friend. I trusted her with my home. Customers in the future who are privileged to have Lisa as their Loan officer/preparer are going to be fortunate to have her service! I thank her.
Chris was very helpful and kind!
Jeff was really great he helped me step by step thru the whole process. He answered all my concerns.If I had any questions he answered them and it was a pleasure to do business with. I would highly recommend him. This was my first loan and I was very nervous but Jeff stayed with me thru the whole process. I can't thank him enough. It is hard to get good costumer service these days. But Jeff was great. I just wanted to say Thank You Jeff.
Patricia A Connors
Super nice, very informative and easy to deal with. I highly recommend her services.
John has been amazing to work with so far. His response time is amazing!
Kelly is amazing! Here and Sheri have both made this whole process easy. I would definitely highly recommend them to friends and family.
Justin has been working overtime to get me and my wife into a home . I truly appreciate his hard work and dedication. A big Thanks to Justin.
Yusuf Samia Ali
My first contact with 1st Signature Lending was a voice mail from Harriette Williams. The voice mail message was genuine and didn't have that sales pitch tone to it.
Michaela Woods was very professional and knowledgeable while walking me through all of the paper work and the loan process. I also found her accessible when I tried reaching her by phone with questions.
He was a big help to me and very patient with me while I looked for the items I needed to process the loan.
Aleks is patient and believe me my level of inexperience re loan stuff requires that....he's quick to return calls and explains this stuff in such a way that I get it
DR Randall Dishaw
I have been and still am extremely impressed with Kelly. She has walked me through the entire loan process and has never taken my questions as insignficant or silly. She is an absolute joy to work with.
Jesse and the entire staff was unbelievable how well they worked with us. From the time I filled out the online form to the final closing. Being self employed is not always easy get through the red tape but 1st. Signature Lending worked through the details and got us approved in 30 days and now in our new built home 8 months later. Thank you all for the great customer service! We'd like the thank you all for the great communication through out the process. Jesse Helmuth, Tracy Barb, Daniel Enriquez, Sandra Chambers, Mike Robinson, Beth Drury great team work.
I would highly recommend him.He was very helpful,kind,and positive about his knowledge of his company.I could not of had a better rep for your company
I could not be happier as a customer with the experience that Bobby and his team created for me. We ran into several road blocks and hiccups throughout the entire process (none of which were their fault), each time they were there to help me piece everything back together and make sure I got the property I wanted. We even had a few instances where other parties had improperly filled out some of the paperwork that could of cost me thousands, Bobby spotted the issue and had it resolved within minutes. I would recommend Bobby and First Signature Lending to all of my friends and family. I always felt they had my best interests as THEIR priority. Thank you all so much. My family and I are very happy in our home!
ABSOLUTELY AMAZING AND EXTREMELY HELPFUL! TREATS YOU LIKE FAMILY!!
Super nice people to work with. They made sure that I understood every aspect of how my loan was going to go. They were patient with me getting some of the paperwork to them, since I work Full-time and went through a 5 day illness. I would recommend this company to anyone looking to buy a home or refinance your existing mortgage. A+++++
Bobby was awesome with getting me approved for my mortgage loan. He is personable and easy to talk with. Bobby was able to direct me with tasks that needed to be done and always had an explanation (if needed) for the tasks. I never had a problem with contacting Bobby whenever I had questions or concerns or to just get updates. I will recommend Bobby to anyone that is looking to become a home owner. Thank you Bobby!
Aleks has been great through the whole process. This was our first time building a house but Aleks guided is through it all. I would recommend Aleks and the rest of the team to anyone buying or building a house. Thanks Aleks!
Jeff & Tracy Barb were great to work with on the Shutler file. Keep up the AWESOME JOB!!!!!!!!!!!!
Jesse has been a true pleasure to work with. He made me feel like I was the only person he had to work with, very personal...
John is awesome to work with! I am a realtor with Keller Williams and he handles many of my clients. Each time he is very responsive and makes sure that the buyers fully understand the process and all loan programs available to them. I would trust John with any of my clients from first time homebuyers to million dollar clients for their lending needs! He's the best.
VERY PERFESSIONAL AND PERSONABLE
Jacob was fantastic! His customer service was great, he was so easy to talk to and get information from. We closed on a construction loan with 1st Signature and the process was a breeze! Applying and getting approved for a loan can be a stressful and long process, but overall I felt as of this could not have been made easier. Everyone we worked with was easy to get in contact with and answered every question we had. Would DEFINITELY use and recommend this team again! Thank you!!
Bobby was great. He was able to get me a lower cost on my home. Plus, he was relentless with making sure we were satisfied with price and the procedure of getting the loan. I would recommend him to anyone wanting to refinancing.
Scott has been very helpful and has answered so many questions that we have had this far in the process. We look forward to working with him.
Rhonda and Todd Foreman- Aiken SC
Just closed on my FHA loan for a new construction. I have had a great experience working with Aleks. Extremely knowledgeable and always available. I would recommend his services to anyone in the market!
Jesse was a big help throughout our loan process. Very knowledgeable of what he is doing. My wife and I were never blind sided by something that we didn’t expect. We would definitely recommend first signature Lending to anyone who was looking to purchase a new home. Thanks again to Jesse and all of the staff at First Signature Lending.
Awesome loan officer!
Linda F Noble
This was the easiest loan app I have ever been contacted to no stress no headache straight forward clear true full. Friendly kind and very understanding thx for all you’ve done
I enjoyed our phone conversation today. You answered so many questions. Now I don't feel so pressured by other mortgage companies I've talked to. Thank you!
It has been such a pleasure working with Scott, and Tracy throughout this closing process. Tracy was there as well as Scott, with any questions or concerns that Keith or myself had. I would recommend 1st Signature Lending to anyone!!!
Natalie and Keith Johnson
Keith and myself was very please with Tracy's performance and customer service skills while working with us to close in a timely manner on our home. She was very polite and helpful through this whole process. I would recommend 1st Signature Lending with anyone. And I would recommend Tracy!!!!! Great person!!!
Natalie and Keith Johnson
John was exceptional to work with. I had previously sold mortgages in the past. John made the process very easy and kept me informed of what was happening at all times. He was easily accessible and quick with responses
Michaela worked with my son to refinance his home loan. She worked very well with him. He has a disability and needed to be reassured frequently through the process that all would work out to his advantage. He first worked with 1st Signature when building his home and wanted to refinance when he sold his old home in order to lower the payment and the number of years of his loan. It has been a very smooth process for him. He also worked with Chris Eberhart and James Myers who were very helpful. I would also like to give some praise to Ryan Clements who has always been there when we have needed him. He was always available to answer his phone when I called! He's the reason I have faith in 1st Signature!! I don't think we could have had a better person than Michaela to work with. I give her and A++++. Thanks to all for your confindence in my son!!
Scott was a super guy ,,he were on point and he stand on his words through email ,texts,and phone call. Am very thankful to have him for a loan officer, thanks again Scott
This is my third mortgage loan in the last 16 years. Scott Moore made the process as pleasant as possible and was very helpful throughout the process. This was by far my best experience going through the home loan process. I would recommend Scott Moore and 1st Signature to any of my family and friends. Thank you Scott for your help and professionalism through this process.
You made the process quick and answered all our questions. It was a pleasurable experience and THANK YOU.
Very happy to work with Justin, because he’s very understanding and helpful and works well with you even though he’s very short with time but still there and makes a great way to work with your work around your time.!!!
Very professional and easy to work with.
Justin was excellent to work with and answered all of our questions!
I can’t say enough about this team! Every construction loan and build has “speed bumps” along the way, but this team is behind each customer 110%. Thank you for your patience, strength and knowledge, and helping one more person become a home owner!
Mary Ann Starosta-Colorado
Kelly was very proactive in reaching out to us. We look forward to working with her in the future.
I owe all my gratitude to Tracy and Mike for helping me close on a new home. Tracy really was the biggest help and very professional. You're a wonderful person!
Very helpful, kept in touch thru-out the process, kept me informed. and best of all, made the process rather effortless!
Michaela has went above and beyond on the past 2 files I have got from her. She will usually have most of the conditions before I even get the welcome letter sent to the borrowers. She makes a processors job so much smoother and I appreciate her for that
Absolutely a great and smooth experience working with Jesse. He was very helpful and patient as well as being there ANY time we needed him. I can’t say enough about how Great Jesse is. He made probably one of the most stressful things you do in your lifetime a breeze! He will definitely be doing the loan on our next home purchase!
Bobby made my loan process very easy, gave great advice throughout the process, and overall was very professional.
Raymond Lee Hickman III
Jesse was great to work with. He made the process easy and answer all the questions this first time home buyer had. Thanks Jesse for all the help making our dream come true.
Larry and Sherry Outlaw
Very efficient on getting information to client and I.
Very helpful. Easy to Contact. Thanks!
Andrew C Mahlman
If it weren't for Aleks, we would not be in the process of building our dream home. It's been a long battle (not with him but with finding the perfect affordable house) and Aleks helped us every step of the way. He rejoiced in our excitement and he held our hands and walked us through the stress and panic financing can bring as well. I will definitely refer Aleks Gifford at 1st Signature to any of my friends and family looking for help with their home mortgage.
Kelly has been nothing but amazing in the process of helping my wife and I buy our first home. Extremely responsive and thorough in her responses, she has answered all of our questions and concerns. 1st Signature was recommended very highly to us - and people like Kelly are exactly why I can see the value of doing business with 1st Signature. Keep up the great work, and I will definitely be passing along the recommendations of 1st Signature.
Justin has been very helpful during the process, always there when I needed answers.
John Has been wonderful, answering all my questions and making me feel comfortable through out the process.
If Kelly can't get it done than no one can ! Awesome communication and personal approach to every client. Highly recommend.
I talked with Chris for a long time, it seemed like it was just one hurdle after another after another. I was beginning to think the day would.never get here. Finally I was able to close on my home. He was very professional and really seemed to care. Almost like he was helping a close friend. I can't thank him enough for getting me to the finish line.
She was very help ful and patient with everything I'm very pleased we had her to help us out for our new home!
We had a very good experience with Jesse. He was very professional and knowledgeable and if there was something he didn't know he would have an answer back quickly. We enjoyed working with him and the entire 1st Signature team. We would recommend 1st Signature to anyone.
Did an awesome job and was able to answer all of my questions and help me through the whole process.
Jesse L Clark
I have had a lot of loans on homes before but this was the best loan officer I have ever work My rating on a scale of 1-10 he rates a 20 with a 10-star person thank you so much, Justin Wedmore. I will use him again for our next house and tell everyone I know.
brian p hayes
Thank you 1st signature Lending, for having someone as great as Pourmera Harris to serve me. She has done a wonderful job in assisting me in purchasing a home. What a great experience!!! Shout out to Pourmera Harris!! Thank you so much!
Scott has always been available and always answers my calls. He's extremely patient and ready to help in any way he can.
This was my first time working with 1st Signature Lending. I want to thank you and your team for all the hard work.
Alfreda C. Green, BIC
Thanks for all of your hard work.
Alfreda C. Green, BIC
Bobby is very knowledgeable and a great communicator
This has been an experience to say the least, but I can honestly say that the people working on my file were Awesome, especially Kelly Martin, she was on top of everything to make sure things went smoothly. I highly recommend 1st Signature Lending to assist anyone with the mortgage loan process. Also, Pourmera Harris and Luke Wilson, deserve credit for the initial process and helping me get to the end result of buying my first home.
Once Kelley got the file things began to happen. She was professional, honest an got us to closing.
Alfreda C. Green, BIC
Klancy Petrson/ Robbin Nichols/ This TEAM work was so AMAZING working on my house refinancing .This team i can be not more thank full for what they done for me . The honesty, the patient they had wwith me was an amazing expieriance we and my wife never forget. we will selebrate as as it closed. So from deep in from the heart Klancy and your team you get 5 stars from Evelien nand nick. I recommend any one that refinancing there they can cal 7707033571 ask for nick. (youall there team Klancy when out your way to help us.WE LOVE FIRST FINANCE SIGNATURE, COMPANY THANK YOU .
Klancy has always been very helpful and professional.
So far, so good. Jacob is a GREAT communicator. He responds to your questions immediately.
Phil helped us purchase our first home. As first time buyers, the process was intimidating. But Phil walked us through each step, going above and beyond in every way possible. He was incredibly professional and was always available to communicate with us, even after business hours and on weekends. He made the experience feel as if we were working with a friend and not a bank. If we had to do the whole process over again, I would work with Phil, without hesitation. We will be recommending his services to our friends and family as a trusted loan officer.
Does a great job, very friendly and helpful! Would recommend him to friends and family.
Through out our experience with 1st Signature and Phil they treated us with great respect. Even though we had some bumps in the road along the way that where out of Phil's or 1st Signatures control, they continued to work with us to find alternate ways they could get us into our new home. I feel very grateful to Phil and the complete staff of 1st Signature for completing and approving our loan. A very special thanks to Phil Stanley Jr. from the McCain family!
Paul R. McCain
Ms. Harris was ALWAYS very pleasant. She answered all of our questions with the answer that we needed. She also, answered all emails in a timely fashion. Wonderful lady to work with.
Kelly is a Gem. No matter what the question was that I had for her, she was right on top of things. She never kept me wondering, nor did she take forever to reply to any emails that was sent to her. She was always very helpful and kind. All of the people that we have worked with there have been wonderful. Thank you all so much for all that you do!
Klancy was great to work with. She was extremely helpful on helping us obtain financing for building our dream home! She exceeded our expectations every step of the way. She kept us up to date and informed on our loan process and was always available to answer questions.
EXCELLENT CUSTOMER SERVICE!!! VETERAN FRIENDLY!! Very patient with me and explained everything when I had a million questions. Thank you so much, Jason!!
John was absolutely amazing. I had gone to three other places for our loan and finally decided on one. Turns out it was going to take three months. I was finally referred to John who promised me closing very quickly... and it happened! He has responded promptly to my million questions. I turned our information in quickly, and he always gave all paperwork back to us very very quick. He’s very easy going and has really helped us through this scary process of buying our first home! I would recommend him to absolutely anyone. I have already told everyone I know how great he has been!
John and 1st signature was awesome to work with. John was so much help in the lending process, he always went up and beyond, rather it was working with me after hours or just answering simple questions he always responded quickly. Quick, easy, simple process. Great experience!
Michaela and Aryn did a great job of helping me obtain a construction loan. I understand the VA Single Close Construction loan is one of the hardest loans to get packaged and approved with many, many requirements and without their help and effort I would have never gotten everything done. Thank you, thank you for all your time, effort and patience! I appreciate it very much. On to building my home now!
Justin, you guys were fast, efficient, and extremely accommodating. Thank you so much for making my first mortgage experience so wonderful! I will definitely recommend you and hope to use you guys with future endeavors!
Matt does a fantastic job! Very engaged and enthusiastic.
Justin was the best! He made everything easy with complete follow up. The process could not have been done any better.
Matt takes the customer relationship to the next level. Great at easing the minds of homeowners that are overwhelmed by the financing process.
Aleks is always my favorite LO to work with. Good communication, great with the numbers and our shared clients appreciate his clarity.
Justin did a fantastic job with processing my loan application. Although I made a personal decision to hold off on purchasing a new home at this time, I feel confident that when we do decide to move forward on our purchase I will be contacting Justin to assist us with our loa.
Klancy has truly been a pleasure to work with. She is so friendly and helpful it is unreal. Quick responses and very knowlegable. This experience should of been a headache but she has made it so easy, Im so grateful we got her as our loan officer.
James Alan Cox
Pourmera was great to deal with, she was on top of us making sure we did everything we needed to. She always had encouraging words for us at the end when we ran into a hiccup, and she saw us through. We were truly fortunate to have Pourmera Harris as our loan Officer cause she really went to bat for us. Thank you again
Harriette Williams is a pleasure to talk with about the loan process. She has a unique and comforting demeanor which made me feel I was working with the right people regardless of the outcome the process.
Tommie J Jones
Scott is always available to us. He is friendly, professional and knowledgeable. We enjoy working with Scott as do our customers.
John is awesome. He made our home buying experience a pleasurable process. He went above and beyond to assist us with our needs. I would definitely recommend 1st Signature Lending to family & friends.
Klancy was very helpful and friendly.
When we started the process for building our home, I thought the loan process would be a nightmare. Justin Wedmore made the process easy to complete and to understand. He answered all the questions we had and made it possible for us to build our dream home.
Mike & Alek Thank you for the quick replies. I am thankful that the we choose your company for the mortgage. You have made every problem easy to deal with.
Pourmera Harris was great in helping my husband and I on our journey in buying a house. She was very helpful in answering all our questions and kept us from getting too stressful! She is very good at her job and very honest.
Scott More was the best loan officer I have ever worked with period. I would highly recommend 1st Signature and Scott to anyone seeking a new mortgage. Thank You very Much, Richard Noel Baker Jr
Dylan Meyers rocks everything was a very smooth transition he was very on top of things kept us updated daily and so very easy to talk too. I give him 10 stars and will recommend him to anyone that is try to buy a house!!great job Dylan
Klancey provided professional and courteous assistance in response to my loan needs. Thank you for all your help.
Folia T Wilmoth
Jacob and Robin went above and beyond getting us the lowest rate; Getting our paperwork done efficiently and in a timely manner, Always there to answer any questions we had no matter the time day or night! I can honestly this was a very easy refinance because of all there hard work! Thank you!!!
Tara R. Eisenhauer
Want to thank bobby for getting us in our home. Going to create alot of memories here
1st Signature was great to work with on my construction loan. Both Robbin and Bobby took excellent care of me, and felt i made 2 friends during this process. There were times where there were some stressful issues but the entire team took great care of me! Everyone was wonderful!
Chris Fanwick and Kevin Bridge
Justin was great not only did he get my interest rate down to a 3.75% from 5.0 he also knocked off 6 years off of the time I have to pay for.His knowledge about loans and interest rates and how he explains it all helped me make since of it all. Absolutely no regrets!!!!!! Thanks Justin
Very professional and friendly. Scott always has the answer to my questions and concerns about different things.
Klancy did a great job! She was always quick to respond and very knowledgeable. For first time homebuyers, this can be an anxiety ridden experience and you need both patience and a listening ear. Klancy has both! We have raved about her from day one to all our friends and will continue to do so!
Justin made the process easy, he was knowledgeable and patient with this first time home buyer. Also thank you to Patty Schull for her help and guidance.
Very thorough, very polite and easy to work with. Enjoyed the experience. Would recommend Klancy to anyone. Hope to talk to her in the future
Buying a house has been the biggest challenge I have ever undertaken, but Klancy made me feel like I was the only customer she had. Whenever I had a question she was always right there to answer me and I never felt like I was bothering. There is no other company or loan officer I would recommend or go with if I ever buy another house. I am forever grateful to Klancy for making my dream a reality and working with me every step of the way. Thank you!!
MS HARRIS IS A WONDERFUL / EXPERIENCED LOAN OFFICER WHO HELP ME COMPLETED THE LOAN, LOTS OF THANKS AND VERY APPRECIATES HER GREAT SERVICES!
Patty, Thank you for all your help! You did a great job and I enjoyed working with you!
If I could give more than five stars I would! This was my first house, so I was very new to the process but Josh answered all of my questions, and explained everything I needed to know. He was SO much help and I am so glad I found Josh, Robin, and 1st signature lending! Couldn't recommend them enough.
Jacob is a great loan officer. He has answered a million questions during our loan process and has always returned our emails and phone calls right away. One of the best loan officers I've ever worked with! I will definately refer others to him.
Christopher Eberhardt and Scott Moore..what an "Outstanding Professional Team"..They were wth us from start to finish throughout our journey with our Home Refinance. They made themselves available for questions and guidedance, which made the whole process very easy, we were then able to achieve the goal that we set for ourselves. Barbara and I want to express our thanks and appreciation for all that Chris, Scott and the rest of the team did for us. Thank You Very Much With Sincere Appreciation, Paul and Barbara Rodriguez
Paul and Barbara Rodriguez
I had a wonderful experience with Justin Wedmore and Tracy Bard. They took everything I had and worked with me to get me the best loan possible at a great rate. They kept in touch with me daily and made sure I was aware of what was going on every step of the way. I would definitely go with 1st signature again in the future. Great Service, Great Customer Service, and just all around Great! I cant thank these two enough for all they did for me! I will definitely be recommending them to others.
I've purchased three mortgages in the past and absolutely NO ONE I've met knows more and works harder for his client than Scott.
Scott Moore is wonderful. Scott is extremely knowledgeable and he has that rare gift to explain things in layman's terms. During our first meeting immediately my wife and I felt at ease and knew we were in good hands. Throughout the refinance, Scott was attentive and we felt as if we were his only customer. My highest praise for Scott and his team.
Scott is ALWAYS available to consult with me or my clients. He is someone I trust to be straight forward, reviewing every possibility for the best interest of others. He makes it easy to refer to whether it's a new loan or a refinance.
Scott Moore is a great guy. Will work hard for you.
Anything we needed Aleks was available to help us. I would recommend him to anyone. He is very knowledgeable and pleasant to work with.
John Van Winkle was a wealth of knowledge and may my first time purchasing a home extremely easy. John worked with me and provided expert guidance throughout while also maintaining the short timeframe we had to work with. John is someone who will go the extra mile to make sure that you, his client, is being taken care of; I will recommend John to anyone I know who is in need of a home loan.
Chris Green was courteous, easy to work with, closed refinance In the time period they quoted within 30 days. Paper work was easy to do Did everything they said they would do. Locked in our interest rate. Answered all questions. Would recommend them to a friend.
My team and I have been working with Aleks for about two years. He ALWAYS takes care of the valued clients and leads we send to 1st Signature Lending. He is responsive, knowledgeable and on the ball. Aleks has strong communication skills and understands our processes even though they aren't always like the rest of his builders. We highly value our team at 1st Signature Lending, especially Mr. Gifford and really appreciate his work ethic and dedication to our mutual customers! I would never hesitate to put any of our customers in his hands.
Shelley Morris, Vice President Sales - Taylor Homes
Scott was very easy to work with and quick to respond to any of my questions. I first contacted Scott about the possibility of re-financing on June 29th and closed on July 27th (I could have closed as early as July 25th but chose the later date). Everyone I had any contact with at 1st Signature was exceptionally friendly and professional.
John is absolutely the best Loan Officer we have ever worked with. Always very professional and informative. I know we drove him crazy but he has always been there for us.
Michael Riley and Kimberly Carr
Great experience not just the approval aspect but the abundance of knowledge that I received not to mention just the overall process ,it was my pleasure to do business with aleks and 1st signature thank you.
Deeply appreciate Aleks working with me. He was thorough and straightforward. I would love working with him againl.
Keith C West
We had a great experience with our agent John Vanwinkle he was professional, attentive, and everything you would want in a loan officer
Thank you for helping me and my husband to buy our first home.
It has been great working with Aleks. He usually answer his phone when I call and quickly replies to all emails I send to him. If he doesn't know the answer I need he finds the person that does. He has been very helpful throughout the entire time I have been working with him.
Very enjoyable and professional talking with Klancy. Talking to her was like talking to your best friend. She was always uplifting and made my day a little more sunshiny. She was always on top of things and was never in a rush to get through the call. Loved her voice! Great person to work with.
Working with Chris was awesome. He made the process easy and answered any questions that I had. Everything was done in a timely manner. It was a real pleasure working with Chris and 1st signature lending . They are top notch in my book. Thank You for making this an easy process.
Klancy was fantastic to work with! She was always on top of getting everything processed and was always communicating with us every step of the way. I highly recommend Klancy to all my friends and family.
Klancy was always available to discuss problems or concerns which helped the process to be completed on time. She dropped what she was doing to devote enough of her time to get me answers to ANY question that I have. It has been a pleasure to do business with her
I called 1st signature originally looking for a USDA lender. I had read a little about the USDA loans and thought it was probably the only option based on my credit score. While working with John he helped me find an even better program. The whole process was far easier than I expected and I credit that to John and the others at 1st Lending. John always answered my calls even on the weekends or evenings and was more than willing to go the extra mile to make sure I understood everything. Thanks to John and 1st Lending I closed on my first home yesterday!
Phil is a great guy. He is very friendly and guided us through the construction loan process with ease and professionalism. It has been a true pleasure dealing with the entire Construction Loan Team as 1st Signature. Mike Robison and Corey Sitton also deserve mentioned as they were fantastic as we finished up construction and rolled the loan over into a fixed 30 yr. mortgage. Thanks to you all. -Brian Ast
John is seriously the fastest loan officer I have ever worked with! He's on top of everything and was great at communicating what he needed from us. He answered all of our questions and made sure we knew what was happening as it was happening. Big thumbs up for this guy! He's awesome!
This was my 3rd refinance and my easiest, John Van Winkle made the process a pleasant experience. I have never fully understood the refinance process but he was very good at walking me through it. I will never work with another lender or loan officer again! I will be recommending John to all my family & friends.
This is a GREAT company to work with everyone from Christopher Eberhardt to Michaela Woods and Robin Fox were hugely helpful in making my 1st home purchase quick and easy!!! Great company & FABULOUS TEAM!!!!! I would highly recommend them to any of my family or friends who are looking for a professional, friendly and experienced group of professionals!! Thank you all for an amazing experience!! Lisa Willman, Portage, In
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